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Shantanu Panigrahi <>


Thu, 2 Mar at 08:20



Dear Sir/Madam,


This complaint has still not been resolved to my satisfaction:

A Phone call came on our landline at 3.40 pm on 28 February that Rashmi, my wife took and called me to answer it saying it is the NHS. I took the call. It was a lady saying she is from the Community Mental Health Team phoning about my letter of 22 (?) February 2023. Ok I said. She asked me how I was feeling. I said Fine. She said you know you have an appointment on the 6th of March. I said when I telephoned Britton House last week I was told that it has been cancelled. She checked on the computer seemingly and said Yes I am sorry. I asked whether a new appointment has been booked. She said Yes that it is on the 26th of May 2023 at 10.00 am. I asked who is it with. She said Dr Okafor, spelling out the name. I said I will jot that down in my Diary. She said a letter will be sent to me closer to the time. ‘I said OK’. She asked if everything was all right. I said Yes. She said if something comes up please give us a ring. OK I said. I continued., there is one query. Boots the Chemists gave me two prescriptions last week does that mean that my mental health medications have changed. She asked what I was taking. I said sertraline 150 mg, Depakote 1000 mg and risperidone 4 mg. She said if that was what I was taking then I should continue with that. I said I have been taking these for a year and a half but wondered why there was double the does given this time. She said may be they have given you two months supply this time instead of one month’s supply. The Call ended with me thanking her and saying Bye.

On reflection this is just shoving the rubbish under the carpet and does not address the numerous complaints that I have made which did not get a written reply. Until a full explanation is provided to me, I shall not be attending any appointments at Britton House Community Mental Health Team in Gillingham. The background is the collusion between Kent Police and Britton House to denigrate me as a mental patient when I am nothing of the sort as I consider myself to be the sanest person in the world, not just now but who has ever walked on Earth in the history of mankind. This is proven from my consultations with my psychotherapist Jill Jesson with whom I have had 6 Sessions on Zoom interviews. You may therefore like to review your procedures.

You failed to acknowledge receipt of my several emails in the past and this Phone call from the CMHT is to be added to the complaint therefore.

Kindly let me have your reply to this matter.

Yours sincerely

Dr Shantanu Panigrahi

3 Hoath Lane



Kent ME8 0SL

United Kingdom

Tel: 07967789619

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