[Confidential] Your complaint about Stripe Payments UK Limited (Our ref:PNX-5264338-J6D2)
Inbox
11 Dec 2024, 08:54 (1 day ago)
Our ref PNX-5264338-J6D2 Your ref Dear Dr Panigrahi Your complaint about Stripe Payments UK Limited Thank you for your email. Could you provide us with the resp
Shantanu Panigrahi
Attachments11 Dec 2024, 09:52 (1 day ago)
Dear Ms Kimberley Ramanoop There was considerable correspondence but the material you are referring to apparently is as attached: FrStripeccJOIN IT (Final Resol
from: Shantanu Panigrahi <shanpanigrahi3000@gmail.com>
to: Stripe <accounts@stripe.com>
date: 12 Dec 2024, 14:21
subject: Fwd: [Confidential] Your complaint about Stripe Payments UK Limited (Our ref:PNX-5264338-J6D2)
mailed-by: gmail.com
Dear Sirs
Have you agreed with the Financial Ombudsman on a fair resolution of this matter?
Yours sincerely
Dr Shantanu Panigrahi
3 Hoath Lane
Wigmore
Gillingham
Kent ME8 0SL
United Kingdom
Tel: 07967789619
---------- Forwarded message ---------
From: Shantanu Panigrahi <shanpanigrahi3000@gmail.com>
Date: Wed, 11 Dec 2024 at 09:52
Subject: Re: [Confidential] Your complaint about Stripe Payments UK Limited (Our ref:PNX-5264338-J6D2)
Dear Ms Kimberley Ramanoop
There was considerable correspondence but the material you are referring to apparently is as attached: FrStripeccJOIN IT (Final Resolution in Progress)5Dec2024.docx.
Yours sincerely
Dr Shantanu Panigrahi
3 Hoath Lane
Wigmore
Gillingham
Kent ME8 0SL
United Kingdom
Tel: 07967789619
On Wed, 11 Dec 2024 at 08:54, complaint.info@financial-ombudsman.org.uk <complaint.info@financial-ombudsman.org.uk> wrote:
Our ref
PNX-5264338-J6D2
Your ref
Dear Dr Panigrahi
Your complaint about Stripe Payments UK Limited
Thank you for your email.
Could you provide us with the response you mentioned you’ve received from the business stating you have six months to register your complaint please?
Kind regards
Kimberley Ramanoop | Customer Help | 0800 023 4 567
Financial Ombudsman Service | Exchange Tower, London, E14 9SR
This email has been sent securely using TLS encryption.
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This email was sent from Financial Ombudsman Service Ltd. Registered in England and Wales. Registered Number: 3725015. Registered Office: Exchange Tower, London, E14 9SR, United Kingdom.
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FrStripeccJOIN IT (Final Resolution in Progress)5Dec2024.docx
Re: Your recent question for Stripe about Disputes
Inbox
reply-to: "shanpanigrahi3000@gmail.com" <shanpanigrahi3000@gmail.com>
cc: Genna From Join It <genna.ajram@join-it-a33ede169b68.intercom-mail.com>
date: 5 Dec 2024, 11:34
subject: Re: Your recent question for Stripe about Disputes
mailed-by: gmail.com
Dear Stripe
Thank you for letting me have your final decision that The Conservative Libertarian Publications Limited remains on Restricted Access to the Onboarding facilities of Stripe Payments UK Limited so that our Join It website is still functional on a donation basis only to increase our membership of Vishista Advaita Sampradaya (TCLS/TCLP-UK) and that this association with Stripe will continue indefinitely into the future.
Yours sincerely
Dr Shantanu Panigrahi
3 Hoath Lane
Wigmore
Gillingham
Kent
United Kingdom
Tel: 07967789619
Yahoo Mail: Search, organise, conquer
On Thu, 5 Dec 2024 at 11:11 am, Stripe Support
<support@stripe.com> wrote:
Case Reference: 17961135
Hi there,
Thank you for bringing your concerns to our attention. We appreciate the opportunity to investigate your complaint. Please find below Stripe's final response to your complaint submitted on November 27, 2024
Summary
User has raised a complaint to reinstate the account.
Details of our review
During a routine review, Stripe determined that your account was too high risk to support. As such, it closed your account. The closure of your account is in accordance to Stripe's Services Agreement:
Given the high risk of losses associated with the charges on your account, Stripe is unable to release these funds as of now. Any available funds on your account after the risk of disputes have passed, shall be released to you post this period.
Conclusion
Stripe has reviewed your account again in light of this complaint and determined that it is not able to take further action here.
We trust that the above clarifies this matter; however, if you have any further questions or concerns based on new information, please do not hesitate to contact us again. Should you remain dissatisfied with our final response, you have the right to refer your complaint to the Financial Ombudsman Service https://www.financial-ombudsman.org.uk free of charge, and you must do so within 6 months. If you do not refer your complaint in time, the Ombudsman will not have our permission to consider your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances. A copy of the Financial Ombudsman Service consumer leaflet is available for you at https://www.financial-ombudsman.org.uk/businesses/resolving-complaint/ordering-leaflet/leaflet
Your Stripe Services Agreement (stripe.com/legal/ssa) contains information regarding Stripe's right to take certain actions in relation to your account. If you have any further questions about the actions that Stripe can take under your Stripe Services Agreement, you can contact us back. Prior versions of the Stripe Services Agreement may be relevant depending on when the issue complained of occurred.
Sincerely,
Will
Stripe, Complaints
This response is provided on behalf of Stripe by Stripe Payments UK Limited as the entity providing authorised payment and e-money services to you when processing payments. To the extent that your complaint relates to the provision of non-regulated services, this response was provided by Stripe Payments Europe Limited.
--------------- Original Message ---------------
From: Shantanu Panigrahi [shanpanigrahi3000@gmail.com]
Sent: 12/01/2024, 1:36 PM
Subject: Re: APPELLANT CASE: CA-2023-000750
Dear Stripe
I only go by the evidence. There is no evidence of any legal proceedings is pending or being undertaken now by The Court of Appeal to examine the Particulars of Damages and Compensation J00ME572 at Medway County Court in Dr Shantanu Panigrahi vs Kent Police (attached and E35YM660 at the County Court of Central London (Dr Shantanu Panigrahi vs Prime Minister of the United Kingdom). Furthermore there is no evidence that the House of Commons Petition Committee will discharge the proceedings on the Petition matter as attached (ToHOCPetitionsCommittee(Publication of the Original Petition is required without any delay that is immediately)30Nov2024.docx.
Under the circumstances, Stripe should consider the technicalities of the Banking Support to the Conservative Libertarian Publications Limited by itself and issue me with a final Statement to close the matter. This is because I have other things that I wish to get on with (THIS IS WHERE I SAY GOODBYE-digital.pdf attached), and cannot get bogged down to what has been a painfully long experience of developing TCLP-UK.
I trust that Stripe will accordingly now determine the outcome of this serious matter that has been turned into a charade by the powers that be of the State of the United Kingdom.
Yours sincerely
Dr Shantanu Panigrahi
3 Hoath Lane
Wigmore
Gillingham
Kent ME8 0SL
United Kingdom
Tel: 07967789619
On Sat, 30 Nov 2024 at 21:46, Stripe Support <accounts@stripe.com> wrote:
Case reference: 17961135
Hi Dr. Shantanu,
Thanks for circling back!
I see you have an ongoing email thread with us with regard to your complaint. To centralize communications, I'm going to merge this thread into that existing thread. Once we have an update, we will follow up with you.
Please rest assured that your complaint is being taken seriously and thank you for giving us the opportunity to address your concerns.
Sincerely,
Pif
Stripe, Complaints
--------------- Original Message ---------------
From: Shantanu Panigrahi [shanpanigrahi3000@gmail.com]
Sent: 11/30/2024, 12:10 AM
Subject: APPELLANT CASE: CA-2023-000750
Dear Stripe
For your information and deliberations, I have asked the Court of Appeal to adjudicate on the Dispute: hopefully it will come through within the 25-30 days that I promised Stripe yesterday to address the questions that are a stumbling block to the restoration of the full Banking Support that The Conservative Libertarian Publications Limited requires to progress into its mission of becoming a mass membership Cultural Republicanism Party in the United Kingdom.
Should Stripe have any fresh contributions to submit, I should be pleased to receive them this morning.
Yours sincerely
Dr Shantanu Panigrahi
3 Hoath Lane
Wigmore
Gillingham
Kent ME8 0SL
United Kingdom
Tel: 07967789619
---------- Forwarded message --------- Fwd: Automatic Response
From: Civil Appeals - Registry <civilappeals.registry@justice.gov.uk>
Date: Sat, 30 Nov 2024 at 08:01
Subject: Automatic Response
To: Shantanu Panigrahi <shanpanigrahi3000@gmail.com>
Thank you for your email.
Legal Representatives
Please note that from Monday 14th February 2022 it is now mandatory for professional users to submit all documents (e.g. bundles, skeleton arguments, application notices etc.) via E-Filing. General correspondence may be sent by email.
CE-File Information & Support https://www.gov.uk/guidance/ce-file-system-information-and-support-advice
This is pursuant to Practice Direction 51O of the CPR and the Practice Note which supplements it.
For Unrepresented Parties only
URGENT applications should be submitted to the court via email to this address: civilappeals.urgentwork@justice.gov.uk between 9am and 4.15 pm
What may be deemed as urgent:
Cases where in the interests of justice a substantive decision is required within 7 days. The types of work listed below fall into this category
• Child cases
• Committal appeals
• Applications for stay of removal
• Evictions
• Cases (including ancillary applications) with a hearing listed in the Court of Appeal within the next month
• Applications for an urgent stay of execution
• Covid-19 related cases e.g., medical guidance regarding priority patients
NON-URGENT applications should be emailed to: civilappeals.registry@justice.gov.uk
This auto response is confirmation that your email has been received and you will not receive a separate acknowledgement. Staff will follow the internal processes that have been established to process your application as quickly as possible.
All appellant’s notices will be accepted in the first instance on the basis that they may be rejected at a later date for want of jurisdiction.
Fresh applications for permission to appeal must include:
• a completed appellant’s notice (form N161)
• grounds of appeal on a separate sheet
• The appropriate court fee via your PBA account, a completed Help with Fees form (EX160) or by contacting the RCJ Fees Office on 0203 936 8957 or by emailing RCJfeespayments@justice.gov.uk between the hours of 10:00am and 16:00pm, Monday to Friday (except bank holidays)
• a copy of the sealed order being appealed.
• A transcript of judgment should also be provided if available (or should be ordered immediately)
The public counter at E307 (Registry) remains closed, however a drop box facility is available at the main entrance into the Royal Courts of Justice.
Once the appellant’s notice is issued, all queries should be emailed to the appropriate following addresses:
The court will issue orders electronically in the first instance.
You can find contact details for other courts in other jurisdictions at the Courts & Tribunals Finder.
For information on how HMCTS uses personal data about you please see: https://www.gov.uk/government/organisations/hm-courts-and-tribunals-service/about/personal-information-charter
Customer feedback
The Court of Appeal – Civil Division accepts online complaints through the HMCTS online complaint form: https://www.gov.uk/government/organisations/hm-courts-and-tribunals-service/about/complaints-procedure
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____________________________________________________________________
Update:
At 11.47 am checked the Verification Status of The Conservative Libertarian Publication Limited in Stripe Account through the JOIN IT Membership Login Dashboard Finance/Payout/Contact Support in Stripe, and the following information was seen:
What do you need help with?
Your current verification status is:
The Conservative Libertarian Publications Limited
We can no longer support your business
After conducting a further review of your account we’ve determined that we will no longer be able to accept payments on your account moving forward.
You were notified of the reason why your account was closed via the email address that you have registered with Stripe.
If you believe that we’ve misunderstood or miscategorized your business and would like us to conduct another review of your account, complete the form linked in the email that will direct you to your Stripe Dashboard to provide more information about your business.
If your business is on our Restricted Business list, it is unlikely we will be able to accept payments for you. We will not consider any illegal products or services. Visit the Restricted Business list FAQ for more information.
Stripe SupportProhibited and Restricted Businesses List — FAQs
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____________________________________________________________________
[Confidential] Your complaint about Stripe Payments UK Limited (Our ref:PNX-5264338-J6D2)
from: Shantanu Panigrahi <shanpanigrahi3000@gmail.com>
to: Stripe <accounts@stripe.com>
date: 12 Dec 2024, 14:21
subject: Fwd: [Confidential] Your complaint about Stripe Payments UK Limited (Our ref:PNX-5264338-J6D2)
mailed-by: gmail.com
Stripe
We recently received a Stripe support request from shanpanigrahi3000@gmail.com. In order to provide you with the best possible support, we’ll need you to log in to your account and confirm that it was you who sent the request:
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Need to refer to this message? Use this ID: em_xlluuaodcmokdatuqgzqilindugaqe
> Our ref
>
> PNX-5264338-J6D2
>
> Your ref
> Dear Dr Panigrahi
>
> Your complaint about Stripe Payments UK Limited
> Thank you for your email.
>
> Could you provide us with the response you mentioned you’ve received from
> the business stating you have six months to register your complaint please?
>
> Kind regards
> Kimberley Ramanoop | Customer Help | 0800 023 4 567
>
> Financial Ombudsman Service | Exchange Tower, London, E14 9SR
> ------------------------------
>
> This email has been sent securely using TLS encryption.
>
> This email is covered by our email disclaimer
>
> This email was sent from Financial Ombudsman Service Ltd. Registered in
> England and Wales. Registered Number: 3725015. Registered Office: Exchange
> Tower, London, E14 9SR, United Kingdom.
> ------------------------------
____________________________________________________________________
I pressed Confirm support request tab and the it was acknowledged by Stripe with a tick mark
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