FW: Could you please forward this on to all MEGAN members 2
Shantanu Panigrahi <firstname.lastname@example.org>
Thu, 1 Sept at 13:06
To tell you the truth I have been very disappointed with the entirety of the Mental Health Services of the State starting with Britton House Community Mental Health Team to whom my GP made a referral for a medication review on Tuesday this week and when I telephone Britton House at 10.30 am it was confirmed to me that Britton House had received the referral. I had asked the operator to mark it as urgent and said if someone could telephone me back then I would know where this all was heading to. No such telephone calls came, So I am still retained on 4 mg of risperidone, 150 mg of sertraline and 1000 mg of Depakote daily. Britton House management is useless for my needs.
As for MEGAN CIC I was equally disappointed at the lack of Support from Vicky Randall who for some unreasonable reason discontinued her weekly (Thursdays) telephone call to me and I terminated my contacts with MEGAN for that reason as the Online Group Sessions on Personality Disorder was unsuitable in my estimation.
So if Vicky Randall could change her mind and telephone me I would update her with the latest developments.
3 Hoath Lane
Kent ME8 0SL
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----- Forwarded message -----
From: MEGAN-CIC <email@example.com>
Cc: Sam Jones <firstname.lastname@example.org>
Sent: Thursday, 1 September 2022 at 12:14:01 BST
Subject: FW: Could you please forward this on to all MEGAN members
Sam our Engagement worker for the user voice has asked us to share the email with you below – If you have any further questions please contact Sam on email@example.com
From: Sam Jones <firstname.lastname@example.org>
Sent: 01 September 2022 11:31
To: MEGAN-CIC <email@example.com>
Subject: Could you please forward this on to all MEGAN members
This is just a reminder to all MEGAN members of the Mental Health User Voice Project.
The Mental Health User Voice Project is a Medway and Kent wide project which gives people in the area the opportunity to feed back about any services that they have accessed for their mental health. Mental Health User Voice is the platform that gives people with mental health (and their families) a voice. We want to hear the positive feedback as much as negative. I have attached a copy of our leaflet for more information. All feedback shared is submitted anonymously to EK360 who collate all comments from across Kent and Medway and report this to the Clinical Commissioning Groups (CCGs) and service providers with the aim of influencing positive change and improving the services available.
You can take a look at the EK360 website for more information on the Mental Health User Voice Project - https://www.kentmedwayvoice.com/mental-health-forums798b89f5
If you do have any feedback to share whether it be a comment, compliment or a concern about a service then please do let me know! I am happy to speak with you by phone, email or zoom – whichever is referred. If you have feedback to share but do not want to speak with me directly then you can complete the following short survey - https://survey.app.do/user-voice-medway-dgs-feedback
We would like to know:
When it happened?
What service/s were involved?
The impact this has had on your Mental Health?
What a good service would look like to you?
WE NEED YOUR FEEDBACK TO MAKE CHANGES FOR THE FUTURE. It takes time for changes to be made but without feedback nothing will change.
I hope to hear from you soon.
Thank you and take care,
Engagement Worker for the Medway User Voice Project
Medway Engagement Group & Network CIC (MEGAN)
33 Magpie Hall Road
Kent ME4 5NE
Office Tel: 01634 402077
Registered Company No. 8328909 Registered in England/ Wales
The content of this email is confidential and intended for the recipient specified in this message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.
This email has been scanned for viruses and all reasonable precautions have been taken to ensure that none are present. MEGAN CIC cannot accept responsibility for any loss or damage arising from the use of his email or attachments. Any views expressed in this email are those of the individual sender and not necessarily those of MEGAN CIC unless explicitly stated.
We need your feedback to help shape services for the future!
Medway Contact Details:
Sam - 07523906780
Feedback can be shared via
email, phone, text, Zoom,
messenger or our online
survey - Mental Health
Medway, Dartford, Gravesham and
Dartford, Gravesham and
Swanley Contact Details:
Chris - 07523906784
Contact our Engagement
Workers for more information
Find us on
Facebook: MEGAN CIC
The User Voice Project is designed
to ensure peoples experiences
help to shape and improve
services and support available.
We would like to hear your
experience of accessing support
for your mental health whether it
be positive or negative. We would
also like to understand what a
good service would look like to
All feedback is submitted
anonymously to EK360 who
collate all of the
comments/feedback from across
Kent and Medway. They then
report this to the Clinical
Commissioning Groups (CCG’s)
who fund the health services and
service providers, so that they can
build a better picture, identify
gaps in services and influence
positive change for the future.
Examples of services:
Community Mental Health
Team (Britton House/ Arndale
Children and Young People’s
Mental Health Services
(Littlebrook Hospital, Trevor
Gibbens Unit, Priority House,
Voluntary Sector Organisations
(MEGAN, Re-think, Mind, All
Saints Community Project, Live
Well Kent/Medway, etc.)
Crisis Resolution and Home
Single Point of Access (SPOA)
Drug and Alcohol Services
Eating Disorder Service
(Samaritans, Mental Health
Matters, SHOUT, etc)
Kent and Medway Safe Havens
Schools, Colleges and
Perinatal Mental Health
Community Service (PMHCS),
Mother and Infant Mental
Health Services (MIMHS
Automatic reply: Could you please forward this on to all MEGAN members
Sam Jones <firstname.lastname@example.org>
Thu, 1 Sept at 13:06
Thank you for your email. I will respond as soon as i can
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