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FW: Could you please forward this on to all MEGAN members

FW: Could you please forward this on to all MEGAN members 2




Shantanu Panigrahi <>


Thu, 1 Sept at 13:06

Dear Sam

To tell you the truth I have been very disappointed with the entirety of the Mental Health Services of the State starting with Britton House Community Mental Health Team to whom my GP made a referral for a medication review on Tuesday this week and when I telephone Britton House at 10.30 am it was confirmed to me that Britton House had received the referral. I had asked the operator to mark it as urgent and said if someone could telephone me back then I would know where this all was heading to. No such telephone calls came, So I am still retained on 4 mg of risperidone, 150 mg of sertraline and 1000 mg of Depakote daily. Britton House management is useless for my needs.

As for MEGAN CIC I was equally disappointed at the lack of Support from Vicky Randall who for some unreasonable reason discontinued her weekly (Thursdays) telephone call to me and I terminated my contacts with MEGAN for that reason as the Online Group Sessions on Personality Disorder was unsuitable in my estimation.

So if Vicky Randall could change her mind and telephone me I would update her with the latest developments.

Thank you

Shantanu Panigrahi

3 Hoath Lane



Kent ME8 0SL

Tel: 07967789619

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----- Forwarded message -----

From: MEGAN-CIC <>

Cc: Sam Jones <>

Sent: Thursday, 1 September 2022 at 12:14:01 BST

Subject: FW: Could you please forward this on to all MEGAN members

Hi All,

Sam our Engagement worker for the user voice has asked us to share the email with you below – If you have any further questions please contact Sam on

Many Thanks


From: Sam Jones <>

Sent: 01 September 2022 11:31


Subject: Could you please forward this on to all MEGAN members

Hi All,

This is just a reminder to all MEGAN members of the Mental Health User Voice Project.

The Mental Health User Voice Project is a Medway and Kent wide project which gives people in the area the opportunity to feed back about any services that they have accessed for their mental health. Mental Health User Voice is the platform that gives people with mental health (and their families) a voice. We want to hear the positive feedback as much as negative. I have attached a copy of our leaflet for more information. All feedback shared is submitted anonymously to EK360 who collate all comments from across Kent and Medway and report this to the Clinical Commissioning Groups (CCGs) and service providers with the aim of influencing positive change and improving the services available.

You can take a look at the EK360 website for more information on the Mental Health User Voice Project -

If you do have any feedback to share whether it be a comment, compliment or a concern about a service then please do let me know! I am happy to speak with you by phone, email or zoom – whichever is referred. If you have feedback to share but do not want to speak with me directly then you can complete the following short survey -

We would like to know:

What happened?

When it happened?

What service/s were involved?

The outcome?

The impact this has had on your Mental Health?

What a good service would look like to you?

WE NEED YOUR FEEDBACK TO MAKE CHANGES FOR THE FUTURE. It takes time for changes to be made but without feedback nothing will change.

I hope to hear from you soon.

Thank you and take care,

Sam 😊

Samantha Martin

Engagement Worker for the Medway User Voice Project

Medway Engagement Group & Network CIC (MEGAN)

33 Magpie Hall Road


Kent ME4 5NE

Mobile: 07523906780

Office Tel: 01634 402077


NEW Logo

Registered Company No. 8328909 Registered in England/ Wales

The content of this email is confidential and intended for the recipient specified in this message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

This email has been scanned for viruses and all reasonable precautions have been taken to ensure that none are present. MEGAN CIC cannot accept responsibility for any loss or damage arising from the use of his email or attachments. Any views expressed in this email are those of the individual sender and not necessarily those of MEGAN CIC unless explicitly stated.

MHUVP Leaflet



We need your feedback to help shape services for the future!

Medway Contact Details:

Sam - 07523906780

Feedback can be shared via

email, phone, text, Zoom,

messenger or our online

survey - Mental Health

User Voice



Medway, Dartford, Gravesham and


Dartford, Gravesham and

Swanley Contact Details:

Chris - 07523906784


Contact our Engagement

Workers for more information

Find us on

Facebook: MEGAN CIC

Instagram: megan_cic

Twitter: @MeganCic

The User Voice Project is designed

to ensure peoples experiences

help to shape and improve

services and support available.

We would like to hear your

experience of accessing support

for your mental health whether it

be positive or negative. We would

also like to understand what a

good service would look like to


All feedback is submitted

anonymously to EK360 who

collate all of the

comments/feedback from across

Kent and Medway. They then

report this to the Clinical

Commissioning Groups (CCG’s)

who fund the health services and

service providers, so that they can

build a better picture, identify

gaps in services and influence

positive change for the future.

Examples of services:


Community Mental Health

Team (Britton House/ Arndale


Children and Young People’s

Mental Health Services


Talking Therapies


Inpatient care/Hospitals

(Littlebrook Hospital, Trevor

Gibbens Unit, Priority House,



Voluntary Sector Organisations

(MEGAN, Re-think, Mind, All

Saints Community Project, Live

Well Kent/Medway, etc.)

Dementia Support

Crisis Resolution and Home

Treatment Team

Single Point of Access (SPOA)

Social Prescribers

Drug and Alcohol Services

Autism Support

Eating Disorder Service


DWP/Job Centre

Local Council

Telephone Support

(Samaritans, Mental Health

Matters, SHOUT, etc)

Kent and Medway Safe Havens

Schools, Colleges and



Carers support

Perinatal Mental Health

Community Service (PMHCS),

Mother and Infant Mental

Health Services (MIMHS


Automatic reply: Could you please forward this on to all MEGAN members




Sam Jones <>


Shantanu Panigrahi

Thu, 1 Sept at 13:06


Thank you for your email. I will respond as soon as i can

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Thank you,


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