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Legal Ombudsman File Reference:  F132330 ERef:000547057552

Legal Ombudsman File Reference:  F132330 ERef:000547057552

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Sent

Shantanu Panigrahi <shantanupanigrahi@yahoo.com>

To:

enquiries@legalombudsman.org.uk, Enquiries Medway County, Orla Scanlan (BLM Law), report@sra.org.uk

Thu, 7 Jul at 12:23


Dear Sirs


I have two points that I have observed from your communication: you seem to have made a mistake in sending the same attachment twice, unless it was deliberate to indicate that you were showing two fingers to me. If this is not the case kindly send me the correct second attachment so that I can look at its implications in fresh light.


Of course, it is my contention that BLM Law in conjunction with other parties of nobody@dizum.com are guilty of gross misconduct and so should be subjected to some kind of disciplinary procedure internally followed by external supervision if it does not elaborate on the circumstances of the complaint relating to the Pre-action Protocol that it initiated against me and on submitting a prevaricative application to Medway County Court on 29 May 2022 to have my Injunction and Money Claims struck out without the need for filing a written Defence to the 17 counts alleged by the Claimant against Kent Police under the supervision of the Chief Constable of Kent Police Alan Pughesley and to obstruct justice and pervert the course of justice it requested a 2 hour Hearing in conspiracy with the court officials of Medway County Court.


If you believe that the Solicitors Regulation Authority is the appropriate body external to the Judiciary to undertake this investigation, I will await the reply of the Court to confirm this so that it has legal endorsement before we proceed down this line of enquiry. I do not wish to go through another wild goose chase you understand, don't you?


Yours sincerely


Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

Tel: 07967789619


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----- Forwarded message -----

From: Enquiries <enquiries@legalombudsman.org.uk>

To: Panigrahi, Shantanu <shantanupanigrahi@yahoo.com>

Sent: Thursday, 7fuly 2022 at 10:43:44 BST

Subject: Legal Ombudsman File Reference:  F132330 ERef:00054705755


 File Reference: F132330 


Dear Dr. Panigrahi 


Your complaint about BLM Law


Thank you for your email today.

Please see attached a letter about your complaint.

Kind Regards

General Enquiries Team

Legal Ombudsman

Telephone: 0300 555 0333

Email: enquiries@legalombudsman.org.uk

www.legalombudsman.org.uk

Visit our website to find out how we use your personal data

For information on how we handle your personal data, see our privacy notice. www.legalombudsman.org.uk/privacy This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments. Internet communications are not guaranteed to be secure or virus-free. The Legal Ombudsman does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Legal Ombudsman for operational or business reasons.


Download all attachments as a zip file

1-14 Complainant out of jurisdiction.pdf 48.7kB

1-14 Complainant out of jurisdiction.pdf 48.7kB:


1-14 Complainant out of jurisdiction (1)
.pdf
Download PDF • 50KB

1-14 Complainant out of jurisdiction
.pdf
Download PDF • 50KB

____________________________________________________________________

Thank you for your enquiry

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Enquiries <enquiries@legalombudsman.org.uk>

To:

Shantanu Panigrahi

Thu, 7 Jul at 12:24

Legal Ombudsman

Thank you for your email

We are currently dealing with a high volume of enquiries.

If you already have a case with us, we will add your email to the file. A colleague will be in touch with you just as soon as they review your email.

If you are contacting us for the first time about a complaint, please be aware that it could be at least six weeks before you hear from us, and at that stage, we may need to ask you for more information. We thank you for your patience and would like to reassure you that our teams are working very hard to review and respond to your email as quickly as possible.

Once we have confirmed that we have all the information we need, we will write to you to let you know that we have passed your case for formal assessment by an investigator.

Please be aware that there is a considerable wait for a case to be assessed by an investigator, which varies depending on the complexity of the case. More information about the wait times will be included in the letter we send to you at the time the case is added to a queue and can also be found on our website.

If you have concerns about the wait times and feel they may detrimentally impact on you or your case, for example, because of a financial hardship or serious health concern, please let us know.

Have you complained to your service provider?

We can only investigate a complaint once the service provider has had the chance to investigate it and respond. This means you need to make a formal complaint to them first. You can find further information on our website about how to complain to your service provider, including a template complaint letter.

How to complain to us

If you have already complained to your service provider and have not received a satisfactory response, then we might be able to help. The easiest way to check if we can help you is to use our complaint checker tool on our website. Alternatively, you can send us a completed complaint form, which is available to download from our website.

We will need your completed complaint form, along with a copy of your complaint to the service provider and copies of any responses you have received from them. Please only send us copies and not original documents. You should be aware that we are also unable to accept documents from an online document storage facility such as Dropbox. Do not send us any other information until we request it.

If you need to write to us, our address is:

Legal Ombudsman

PO Box 6806

Wolverhampton

WV1 9WJ

Telephone number 0300 555 0333.

We are open from 9am to 5pm from Monday to Friday. Calls may be recorded and used for training and monitoring purposes.

Have we let you know we have passed your case for assessment?

If we have already let you know your case is awaiting assessment by an investigator, you do not need to do anything further at this stage. An investigator will contact you when they start working on the complaint. Please note that you may be waiting a considerable time before your case will be passed to an investigator. The letter we have sent to you should provide you with more specific information about these timescales. We also aim update you every three months.

Supporting you in making a complaint

You can find out more about how we work and how we can help you by visiting our website (www.legalombudsman.org.uk). Here you will find a copy of our complaint form and information about how to complain, along with useful factsheets.

We are committed to making sure the way we work does not put you at a disadvantage so in addition to our legal duty to provide reasonable adjustments for disabled people, if you need any help or support, please tell us about it and we will do our best to meet your needs. We also understand that your circumstances might change, along with the support that you need, so please let us know at any time and we will consider your request.

If you are requesting personal data under Freedom of Information or the Environmental Information Regulations or would like a copy of personal data under Data Protection please email infosec@legalombudsman.org.uk

Visit our website to find out how we use your personal data.

For information on how we handle your personal data, see our privacy notice. www.legalombudsman.org.uk/privacy This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments. Internet communications are not guaranteed to be secure or virus-free. The Legal Ombudsman does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Legal Ombudsman for operational or business reasons.

__________________________________________________________________________________

Automatic reply: Legal Ombudsman File Reference:  F132330 ERef:00054705755

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Scanlan, Orla <orla.scanlan@clydeco.com>

To:

Shantanu Panigrahi

Thu, 7 Jul at 12:25


I am on out of the office at a meeting on Thursday 7 July. If the matter is urgent, please redirect the email to geri.Ottewell@clydeco.com

__________________________________________________________________________________

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Report@sra.org.uk <report@sra.org.uk>

To:

Shantanu Panigrahi

Thu, 7 Jul at 12:26

Thank you for reporting your concerns to us about solicitors.

We are now taking the time to carefully assess these, and we will also look at the regulatory information we may already hold to decide what we need to do next.

We will respond to you within the next 35-45 working days, sooner if we identify urgent problems that need our immediate response.

If we cannot help with your concerns, we will point you in the right direction.

Are we the right organisation?

We want you to raise your concern with the right people. Sometimes that is us. But other organisations may be best placed to help.

For example, if you have concerns about the professional service you have received from your solicitor, the right organisation to help is the Legal Ombudsman. Unlike us, it has powers to tell your solicitor to put things right, to pay compensation to you or reduce your solicitor’s bill if it finds there has been poor service. More information about the Legal Ombudsman and how to make a complaint can be found at https://www.legalombudsman.org.uk/

For information on how we handle your personal data, see our privacy notice.

This email is intended for the addressee only. This includes any attachments. Its unauthorised use, further processing, storage or copying is not allowed. If you are not the intended recipient, please let the sender know and then destroy all copies.

Please note the sender is not authorised to conclude any contract on behalf of the Solicitors Regulation Authority by email.

We are the regulator of solicitors and law firms in England and Wales. The Solicitors Regulation Authority Limited is a company limited by guarantee. Our registered offices are: The Cube, 199 Wharfside Street, Birmingham, B1 1RN. Our company registration number is: 12608059.

__________________________________________________________________




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