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PHSO - Unacceptable Behaviour - warning

PHSO - Unacceptable Behaviour - warning



Shantanu Panigrahi

To:Central London DJSKEL

Wed, 8 May at 17:22


Your Honour


This defamation is very unfortunate; I ask that it is taken into consideration in the disposal of Claim E35YM660 since no Judgment or Directions have been entered by the Court yet.


Yours sincerely


Dr Shantanu Panigrahi

3 Hoath Lane



Kent ME8 0SL

United Kingdom

Tel: 07967789619


----- Forwarded message -----

From: Phso Enquiries <>

Sent: Wednesday, 8 May 2024 at 15:21:04 BST

Subject: PHSO - Unacceptable Behaviour - warning


Dear Dr Panigrahi


Unacceptable behaviour - warning


I write about your recent contact with us at the Parliamentary and Health Service Ombudsman dated 05.04.24, 22.04.24, 17.04.24, 10.01.24.


I have noticed that you have emailed on several occasions and have repeated the same overall concern with regards to Kent Police.   I appreciate that your complaint is very important to you. However, we have discussed this with you on a number of occasions. We do not consider complaints regarding Kent Police.  We do need to consider the impact this has on the service we provide to other people who are asking for our help. Emailing our organisation about the same issue we have already talked to you about stops us from being able to help other people.  As an organisation we must make sure that individual behaviour does not impact on our ability to carry out our work.  In our Service Charter, we explain that we will treat people with courtesy and respect. We ask people using our service to do the same.


We consider this behaviour as unacceptable. The Parliamentary and Health Service Ombudsman supports it employees in stopping communication in these circumstances.


 We do not like to restrict anyone’s contact with our service.  I am sending you this letter so you can have the opportunity to reflect on what led to me providing you with an unacceptable behaviour warning.


You can find further information on our acceptable behaviour commitment and unacceptable behaviour policy on our website.


Yours sincerely

Anita Eastham

Intake Caseworker

Parliamentary and Health Service Ombudsman

T: 0345 015 4033


PHSO - Unacceptable Behaviour - warning

Central London DJSKEL

To:Shantanu Panigrahi

Wed, 8 May at 17:22

Thank You for your email message which is now in the judicial email inbox. This inbox is only viewed by judiciary and court staffs do not have access to this account. This auto response confirms that the message has arrived and will be dealt with in due course.


Thank You

This e-mail and any attachments is intended only for the attention of the addressee(s). Its unauthorised use, disclosure, storage or copying is not permitted. If you are not the intended recipient, please destroy all copies and inform the sender by return e-mail. Internet e-mail is not a secure medium. Any reply to this message could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material in response to this message by e-mail. This e-mail (whether you are the sender or the recipient) may be monitored, recorded and retained by the Ministry of Justice. Monitoring / blocking software may be used, and e-mail content may be read at any time. You have a responsibility to ensure laws are not broken when composing or forwarding e-mails and their contents.





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