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Your complaint (Our ref:PNX-5399228-L4Z3)

Writer's picture: Shantanu PanigrahiShantanu Panigrahi

Updated: Jan 25

Your complaint (Our ref:PNX-5399228-L4Z3)

Inbox

from: Shantanu Panigrahi <shanpanigrahi3000@gmail.com>

cc: Stripe <accounts@stripe.com>,

Shawn Murphy <hello@tide.co>

date: 17 Jan 2025, 13:59

subject: Re: Your complaint (Our ref:PNX-5399228-L4Z3)

mailed-by: gmail.com


Thank you for your response.


I will keep you updated as soon as possible on developments as these take place. Different Banks have their own internal regulations to abide by, I presume, which is why you write that 8 weeks is an average figure for a final response from the service provider.


I have no information from Santander, Barclays, Tide (Clear Bank) and Pay Pal on how they propose to address the concerns that I have at this stage.

Stripe's latest correspondence is as attached: FrStripeccHMRC(Re The Original Offending Stripe Account at Join it)17Jan2025.docx


Please let deal with the Stripe matter first.


Once the preliminaries of the complaints are agreed then the Banks would have something to reply to; so far I have not had the chance to go through the intricate details of what constitutes an action worthy of complaint to the Financial Ombudsman; for example would the incessant terrorism of annoyance perpetrated by some of these Banks on me by way of emailing junk correspondence with subliminal messaging constitute an offence?

Please let me have more details on how to make complaints so that I am able to complete the online complaint formalities for each of the six banks if necessary, and in due course.


Yours sincerely


Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

Tel: 07967789619

Our ref

PNX-5399228-L4Z3

Your ref

Dear Dr Panigrahi

Your complaint

Thanks for getting in touch with the Financial Ombudsman Service. We’ve set up a case for you – the reference number is PNX-5399228-L4Z3. Please use this number whenever you contact us.

Before we can get involved, the business you’re unhappy with needs a chance to give you an answer on your complaint.

We can only look into complaints where you've received a final response letter from the business you're complaining about, or where the business hasn't responded within our time limits. If you submit a complaint to us before this, we won't be able to get involved and it will take us a lot longer to progress your complaint.

What you'll need to do

You should complain directly to the business, explaining what the problem is, and how you'd like them to put things right.

If you’ve already complained to the business, in most cases they have up to eight weeks, to look into your complaint and issue their final response, depending on what you're complaining about. You should keep a record of when you complain to them, and any other correspondence or conversations.

In the meantime, you can find out more about how to complain on our website.

When you've heard back from the business – or eight weeks have passed from the date you first complained – if you remain unhappy, get back in touch using our online form or call us on 0800 023 4567 and we'll let you know how we can help.

We won’t take the complaint any further at this stage.

Kind regards

Wigashee Shelton | Customer Help | 0800 023 4 567

Financial Ombudsman Service | Exchange Tower, London, E14 9SR

This email has been sent securely using TLS encryption.

This email is covered by our email disclaimer.

This email was sent from Financial Ombudsman Service Ltd. Registered in England and Wales. Registered Number: 3725015. Registered Office: Exchange Tower, London, E14 9SR, United Kingdom.


One attachment • Scanned by Gmail

FrStripeccHMRC(Re The Original Offending Stripe Account at Join it)17Jan2025.docx:

Re: The Original Offending Stripe Account at Join it

Yahoo/Inbox

Stripe Support

Fri 17 Jan at 11:27

Hi Dr Shantanu,

Thanks for keeping us in the loop here. If you require anything from us, let me know and I'll try to help as best that I can to aide you.

All the best,

Sam

--------------- Original Message ---------------

From: Stripe Support [support@stripe.com]

Sent: 01/16/2025, 8:27 AM

Subject: Re: The Original Offending Stripe Account at Join it

Hi Dr. Panigrahi,

Thank you for circling back. I'm looking into your account issue related to a claim case going on in London court and we will get back to you as soon as possible.

I've reached out to a team member who is best positioned to review this further. Once we have an update, we'll get in touch with you.

If you have other questions in the meantime, please let us know.

Best,

Furqan

--------------- Original Message ---------------

From: Shantanu Panigrahi [shantanupanigrahi@yahoo.com]

Sent: 01/16/2025, 7:04 AM

Subject: Re: Automatic reply: RECTIFICATION OF PROCEDURAL ANOMALIES IN PROCEEDINGS: J00ME572, E35YM660, HQI7X01773, CA-2023-000750 & CO/1680/2002

Dear Stripe

The Conservative Libertarian Publications Limited pays Company Tax in the United Kingdom, and not to the United States authorities. I hope this clear from the following extract:

Inline image

Due to some criminals terrorizing me to destroy the Company the bottom two entries (01 July 2022; 31 July 2022) show a demand from HMRC on the Company for 2 x £200, which I am contesting when the matter comes up for a Court Hearing.

If you have any other issues that need discussing now kindly reply to this email.

Yours sincerely

Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: 07967789619

On Thursday, 16 January 2025 at 07:29:58 GMT, Stripe Support <accounts@stripe.com> wrote:

Hi Dr Shantanu,

Thanks for emailing back and you're welcome.

We'll definitely keep you posted as soon as we have any feedback.

In the meantime, let me know if you have any questions.

Best,

Kristina

--------------- Original Message ---------------

From: Shantanu Panigrahi [shantanupanigrahi@yahoo.com]

Sent: 01/15/2025, 11:05 PM

Subject: Re: Automatic reply: RECTIFICATION OF PROCEDURAL ANOMALIES IN PROCEEDINGS: J00ME572, E35YM660, HQI7X01773, CA-2023-000750 & CO/1680/2002

Dear Stripe

Thank you for your email yesterday afternoon.

I hope to receive some Directions from the Administrative Court this morning.

Yours sincerely

Dr Shantanu Panigrahi

3 Hoath Lane

Wigmore

Gillingham

Kent ME8 0SL

United Kingdom

Tel: 07967789619

On Thursday, 16 January 2025 at 06:37:01 GMT, Administrative Court Office, List Office <listoffice@administrativecourtoffice.justice.gov.uk> wrote:

The Administrative Court List Office are currently experiencing a high volume of emails, however will endeavour to respond to your email within 5 working days.

OFFICIAL

____________________________________________________________________

This email has been scanned by the Symantec Email Security.cloud service.

For more information please visit http://www.symanteccloud.com

____________________________________________________________________

Thank you for contacting the Financial Ombudsman Service

Inbox

date: 17 Jan 2025, 13:59

subject: Thank you for contacting the Financial Ombudsman Service

security: Standard encryption (TLS) Learn more

: Important mainly because it was sent directly to you.

Thank you for contacting the Financial Ombudsman Service, we are a free service set up to resolve disputes with financial businesses, like banks or insurance companies.

We’re helping a lot of customers at the moment, so I’m sorry we won’t be able to reply straight away.

If you’re contacting us about a new complaint

You can find out more about the things we can help with on our website – where you can also use our complaint checker tool to see if your complaint is one we can look at.

If we can help, we will get back to you within 7 days. Due to the volume of enquiries we receive, we are only able to reply to those customers we can help.

If you already have a complaint with us

We’ll contact you once your complaint is with a case-handler.

However, if you’re experiencing serious financial or health problems, or need to speak to someone urgently, please call us on 0800 023 4567.

If we are not able to help you

We can only look at complaints about financial businesses (like banks, insurance companies and finance firms). We can’t help with other complaints – for example, about phone and utility companies, council tax or legal services. Please look at our website for more information about other organisations that may be able to help – but they are completely separate from the Financial Ombudsman Service

And just to remind you again, if we can help, we will get back to you within 7 days.

Thanks,

Financial Ombudsman Service

...

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