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Running Commentary on Claim J00ME572: 15.50 pm (UK-Time) 23 June 2022

Updated: Jun 24

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Yahoo

/

Sent

Shantanu Panigrahi <shantanupanigrahi@yahoo.com>

To:

Report@sra.org.uk

Cc:

Enquiries Medway County

,

Enquiries


Thu, 23 Jun at 12:31


Dear Solicitors Regulation Authority


With the greatest of respects to the State institutions in modern day United Kingdom, this is not a satisfactory response given that the Authority has had since early April to deal with the complaint. A standard Autoreply that is delayed since the email was sent to you is an indication of deception, in particular because the Legal Ombudsman failed to acknowledge the communication that I sent you both:

Running Commentary on Claim J00ME372: 20.09 pm (UK-Time) 22 June 2022 (knowledgeassessmentanddissemination.com)

Running Commentary on Claim J00ME372: 20.09 pm (UK-Time) 22 June 2022

Progress in Pre-Action Protocol: Claim J00ME372 (Medway County Court)2 Yahoo / Sent Shantanu Panigrahi <shantanu... https://www.knowledgeassessmentanddissemination.com/post/running-commentary-on-claim-j00me372-20-09-pm-uk-time-22-june-2022


It is most definitely the demonstration of a coordinated strategy to obstruct justice and pervert the course of justice.


Apologise unreservedly.


Yours sincerely


Dr Shantanu Panigrahi



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On Thursday, 23 June 2022, 11:45:16 BST, Report@sra.org.uk <report@sra.org.uk> wrote:


Thank you for reporting your concerns to us about solicitors.


We are now taking the time to carefully assess these, and we will also look at the regulatory information we may already hold to decide what we need to do next.


We will respond to you within the next 35-45 working days, sooner if we identify urgent problems that need our immediate response.


If we cannot help with your concerns, we will point you in the right direction.


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We want you to raise your concern with the right people. Sometimes that is us. But other organisations may be best placed to help.


For example, if you have concerns about the professional service you have received from your solicitor, the right organisation to help is the Legal Ombudsman. Unlike us, it has powers to tell your solicitor to put things right, to pay compensation to you or reduce your solicitor’s bill if it finds there has been poor service. More information about the Legal Ombudsman and how to make a complaint can be found at https://www.legalombudsman.org.uk/


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We are the regulator of solicitors and law firms in England and Wales. The Solicitors Regulation Authority Limited is a company limited by guarantee. Our registered offices are: The Cube, 199 Wharfside Street, Birmingham, B1 1RN. Our company registration number is: 12608059.

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Yahoo

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Inbox

Enquiries <enquiries@legalombudsman.org.uk>

To:

Shantanu Panigrahi

Thu, 23 Jun at 12:31


Legal Ombudsman

Thank you for your email

We are currently dealing with a high volume of enquiries.

If you already have a case with us, we will add your email to the file. A colleague will be in touch with you just as soon as they review your email.

If you are contacting us for the first time about a complaint, please be aware that it could be at least six weeks before you hear from us, and at that stage, we may need to ask you for more information. We thank you for your patience and would like to reassure you that our teams are working very hard to review and respond to your email as quickly as possible.

Once we have confirmed that we have all the information we need, we will write to you to let you know that we have passed your case for formal assessment by an investigator.

Please be aware that there is a considerable wait for a case to be assessed by an investigator, which varies depending on the complexity of the case. More information about the wait times will be included in the letter we send to you at the time the case is added to a queue and can also be found on our website.

If you have concerns about the wait times and feel they may detrimentally impact on you or your case, for example, because of a financial hardship or serious health concern, please let us know.

Have you complained to your service provider?

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We will need your completed complaint form, along with a copy of your complaint to the service provider and copies of any responses you have received from them. Please only send us copies and not original documents. You should be aware that we are also unable to accept documents from an online document storage facility such as Dropbox. Do not send us any other information until we request it.

If you need to write to us, our address is:

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Telephone number 0300 555 0333.

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If we have already let you know your case is awaiting assessment by an investigator, you do not need to do anything further at this stage. An investigator will contact you when they start working on the complaint. Please note that you may be waiting a considerable time before your case will be passed to an investigator. The letter we have sent to you should provide you with more specific information about these timescales. We also aim update you every three months.

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For information on how we handle your personal data, see our privacy notice. www.legalombudsman.org.uk/privacy This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments. Internet communications are not guaranteed to be secure or virus-free. The Legal Ombudsman does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Legal Ombudsman for operational or business reasons.

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